From the legal conditions a five-phase practical guide follows, from preparation long before any search to the aftermath weeks afterwards.
Phase 1, Prevention. Draw up a written house-search policy for the company. Train the staff who will have first contact with officers in an emergency, reception, management, compliance, IT, the external tax adviser. Keep an emergency-number list current with criminal defence, management, compliance, and IT. Contractually oblige external IT service providers to inform you immediately about any house search, Austrian lawyers have been required to do so since 25.9.2020 anyway (Section 40 para. 3 No. 3 RL-BA 2015), and companies should follow suit.
Phase 2, Receiving the officers. Ask the officers to wait until management and counsel have been informed, up to 30 minutes is reasonable. Ask for the authority, the case number, and the officer in charge; note names or service numbers. Copy or scan the search document and forward it to management and counsel. Offer a meeting room, polite and matter-of-fact, no small talk on the substance.
Phase 3, Initial conversation and search. Read the search document calmly with counsel. Discuss with the officer in charge: the purpose, the items sought, the period, and the question whether electronic data can be mirrored instead of taken away. Decline a voluntary inspection in white-collar proceedings as a rule. Stay calm, speak in a matter-of-fact way, accompany the officers. There is no duty to cooperate in criminal proceedings (unlike in cartel law), but unsolicited assistance can speed up the search, clarify case-by-case with counsel. Bring in IT staff and offer data copies instead of hardware seizure (Section 110 para. 4 StPO). Phone calls with counsel and tax adviser are permitted, withdraw for them. Avoid informal answers to the officers' questions, a brief reference to management is sufficient. Formal interviews only in the presence of counsel; insist on a formal summons. Do not destroy or hide anything, that would be an offence in itself. Raise an objection under Section 112 StPO against the seizure of defence files, client correspondence, and other documents protected by professional secrecy, through the lawyer present.
Phase 4, Minutes. Check the record carefully before signing. Have your own comments included or attached, for example, on the duration, the instruction, the objection, and the sealing of documents protected by professional secrecy. Conduct a closing conversation with the officers. Immediately afterwards, prepare your own memory record, times, number of officers, duration, anything unusual, photographs of the rooms.
Phase 5, Aftermath. Discuss the appeals with counsel: appeal under Section 87 StPO (deadline 14 days), complaint under Section 106 StPO (deadline 6 weeks), application for release of the seizure under Section 111 para. 4 StPO, complaint against an act of direct administrative coercion under Article 130 para. 1 No. 2 B-VG. Clarify the status as accused, including that of the legal entity under the VbVG. Set the defence strategy. For listed companies: register confidentiality under Section 3 No. 4 of the Issuers' Compliance Regulation, and consider an ad-hoc disclosure. Do not break any seals applied by the authorities, also inform the cleaning staff. Prepare for press inquiries (“We are cooperating with the authority and are reviewing the matter internally. We cannot comment on the substance at this time.”). Affected persons not accused are entitled to reasonable reimbursement of costs for material and labour (Section 111 para. 3 StPO), banks in practice charge 50 to 58.33 euros per hour plus VAT.